Ford Freestyle owner has the “worst” dealership experience soon after the automaker ceases production!
One Ford Freestyle owner describes his dealership experience as “the worst”. Ford had previously announced the cessation of manufacturing all cars in India. It will still be operational in our market with imported niche products like Mustang, Mach-E and Ranger / Raptor pickup trucks in the future. In addition, the American automaker has pledged to continue to offer maintenance service and availability of spare parts for the foreseeable future. This is done to allay the growing concern among over one million Ford car owners in India. They were worried about the consequences of the Ford group’s exit from India. However, a large number of dealerships are closing and service centers will be numbered. Only customers have to face the shock of this situation. Here is an example.
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Ford Freestyle Dealer Experience
A certain Saravana Kumar posted on the Ford Freestyle Owners Group India Facebook page to explain her plight. He tried to log into Ford customer service to file a complaint. However, her call was cut each time. He wanted to file a complaint against the dealer. The reason for this is still unclear. The point is, if customer service remains inaccessible to Ford car owners, how are they ever going to get in touch with the company to report their concerns or seek help. This is already a harbinger and raises questions about what could happen in the times to come as this incident took place just after a month of Ford announcing its release. How will it be able to keep the promise of service to customers for at least 10 years?
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This is just one of the many cases reported by Ford customers. The problem is that DPF in Ford diesel cars continues to be a challenge for Ford. He has not found any solution for the same and the owners face a nightmare to deal with it. Add to that the service issues and people might have no choice but to sell their cars. But considering the overall scenario, not many people are ready to buy Ford cars either. Such a dealership experience will certainly be a source of frustration for Ford Freestyle owners as well as other Ford product owners.
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